Terms of Service

These Terms of Service (“Terms”) govern your access to and use of proFILE, a service operated by PROFILE TECHNOLOGIES, LLC (“proFILE,” “we,” “us,” or “our”). By creating an account or otherwise using proFILE, you agree to these Terms. If you do not agree, do not use the service.

1. What proFILE is

proFILE is a digital record-keeping platform for vehicle ownership and service history. Owners create profiles for their vehicles and upload or log service records. Shops (repair and service businesses) may be granted access by an owner to submit structured, authenticated service records directly to a vehicle’s profile. Buyers may be given a link to view a read-only summary of a vehicle’s history without creating an account.

2. Accounts

You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. A subscription is charged as described in Section 3.

3. Pricing and payment

proFILE is a subscription. Each role is paid for separately at $7.95 USD a month (subject to change with notice): an owner account, a shop, and a dealership are each their own subscription, even when one person holds more than one. The first 60 days from sign-up are free, and no card is needed during them. If you add a card, it is charged $7.95 when your free days end and every month after that until you cancel. Without a card, an owner account becomes read-only when the free days end. There is no charge for adding records. If you already held an account when subscriptions began, your first charge falls 60 days after that date. A person who subscribes again does not receive a second free period.

You can cancel any time in Billing, and your subscription ends at the close of the period you have paid for. If a payment fails we retry for a few weeks, and your account works as normal during that time. If your subscription ends, an owner account becomes read-only: you keep records uploaded during your verified ownership, ownership transfer and account deletion, and other records are locked. Your existing share links keep working but show only the records you can open. A shop or dealership can keep adding records to a vehicle's history, but records added while its subscription is inactive stay locked until it is active again, and a dealership's sales packets and public links are locked until then too. Records already shown to an owner stay shown.

Referrals: you earn one free month for each person who signs up through your link, is new to proFILE, is still subscribed 90 days after signing up, has paid their first charge, and has had no refund or dispute. You can earn up to 12 free months in any 12 months. Free months apply to your next charges, have no cash value, and end if you delete your account.

Payments are processed by Stripe; proFILE does not store your full payment card details. All charges are non-refundable once completed; see our Refund Policy for details.

4. Uploaded content and verification tiers

You retain ownership of documents and content you upload. By uploading content, you grant proFILE a license to process, store, and display that content (or a processed version of it) as necessary to operate the service, including automated scrubbing of personally identifiable information before any owner-facing or buyer-facing display. Every record on proFILE carries a verification tier: “owner-uploaded” (self-reported, not independently verified) or “shop-verified” (submitted by an authenticated shop account). proFILE does not independently audit the accuracy of any record and makes no warranty as to the correctness or completeness of any vehicle history.

5. Prohibited conduct

You agree not to upload content you do not have the right to share, submit false or fraudulent service records, attempt to circumvent ownership verification, or use the service in any way that violates applicable law.

6. Ownership transfer and data

When a vehicle changes hands on proFILE, the vehicle’s service history carries forward to the incoming owner. Because personal information is scrubbed from records at the time of upload, prior owners’ personal information is not retained in the accessible record after a transfer.

7. Termination

We may suspend or terminate your access to proFILE if you violate these Terms. You may stop using the service at any time. Canceling and refunds are handled per Section 3 and our Refund Policy.

8. Disclaimer and limitation of liability

proFILE is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, PROFILE TECHNOLOGIES, LLC is not liable for indirect, incidental, or consequential damages arising from your use of the service, including reliance on any vehicle history record.

9. Governing law

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law principles.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of proFILE after an update constitutes acceptance of the revised Terms.

11. Contact

PROFILE TECHNOLOGIES, LLC · PO Box 3328, Park City, UT 84060 · qsilv32@gmail.com