Refund Policy

proFILE is a monthly subscription. This policy explains how refunds are handled.

Subscription charges are non-refundable

Subscription charges are final once completed. You can cancel any time in Billing, and your subscription stays active until the end of the period you have paid for.

Billing errors

If you believe you were charged in error (for example, a duplicate charge or an incorrect amount), contact us and we will investigate and correct confirmed billing errors.

Contact

For any billing questions, reach us at qsilv32@gmail.com.