Delete your account

Delete it yourself

1. Sign in to proFILE in the app or at getprofile.cloud.
2. Open Account (getprofile.cloud/account).
3. Choose Delete account and confirm.

Your login ends right away and you are signed out everywhere.

Can’t sign in?

Email qsilv32@gmail.com from the address on your account with the subject “Delete my proFILE account”. We confirm it is you and delete the account, normally within 30 days.

What is deleted

• Your login, name, email address, phone number, and profile photo.
• Identity verification data and the ownership documents you uploaded to verify ownership.
• Your push notification tokens, so notifications stop.
• Shared links you created, which stop working.
• Any shop or dealer billing subscription, which is closed.

What is kept

• A vehicle’s service history belongs to the vehicle, not to any one owner. Records already on a vehicle stay with that vehicle, with your personal details removed.
• Payment and billing records that we are required to keep for legal, tax, or security purposes. These are no longer linked to your name or email.

Read how we handle your information in our Privacy Policy.